Gramo Café ("Gramo"), located at C. Alicia 513, Jardines las Delicias, 62296 Cuernavaca, Morelos, Mexico, is responsible for the personal data you share with us through this site, under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

What we collect

• Contact details: name, phone number and email address, when you fill in a form or place an order.
• Delivery details: address and directions, when you choose local delivery with pay on delivery.
• Order details: products, amounts and dates, so we can prepare and follow up on your order.

We do not collect financial data through this site: local orders are paid on delivery.

How we use it

• To process, deliver and follow up on your orders.
• To respond to the requests you send through our forms (contact, wholesale, subscriptions, careers).
• With your consent, to send you news about products and the house.

Who we share it with

We do not sell or rent your personal data. We share it with third parties only when necessary to operate the service — for instance, with whoever delivers your order — or when the law requires it.

Cookies

This site uses technical cookies necessary for it to work (for example, to remember your shopping cart). You can disable them in your browser, though some features may stop working correctly.

Your rights

You may exercise your rights of access, rectification, cancellation and objection (ARCO rights) at any time, and withdraw any consent you have given us, by writing to hola@gramo.cafe. We will respond within the terms set by law.

Changes to this notice

Any changes to this privacy notice will be published on this page. Last updated: July 2026.